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At SEDSTORESS, we strive to provide our customers with the best shopping experience possible. We understand that sometimes a product may not meet your expectations, and we are here to help. Please read our returns policy carefully to ensure a smooth and hassle-free return process.

15-Day Return Policy

We offer a 15-day return policy, which means you have 15 days from the date of delivery to request a return. If 15 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please make sure to include any tags or labels that came with the product. We require a receipt or proof of purchase to process your return.

Initiating a Return

To initiate a return, please contact our customer support team at sedatiskender0708@gmail.com. Our team will guide you through the return process and provide you with a return shipping label, if applicable. Please do not send the item back to us without contacting us first, as we may not be able to process your return.

Non-Returnable Items

Some items are not eligible for return. These include perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about the eligibility of your item, please reach out to our customer support team.

Refunds

Once your return is received and inspected, we will

At SEDSTORESS, we take your privacy and the protection of your personal data seriously. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

Collection of Personal Data

When you visit our website, we may collect certain personal data from you, such as your name, email address, and shipping address. This information is necessary for us to process your orders and provide you with the best possible shopping experience.

Use of Personal Data

We use the personal data we collect to fulfill your orders, communicate with you about your purchases, and provide customer support. We may also use your information to improve our website, personalize your shopping experience, and send you promotional offers or updates about our products and services.

Protection of Personal Data

We have implemented security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to safeguard your information during transmission and storage.

Sharing of Personal Data

We may share your personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we have engaged them.

Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Once your personal data is no longer needed, we will securely dispose of it in accordance with our data retention policies.

Access and Control of Personal Data

You have the right to access, correct, or delete any personal data we hold about you. If you would like to exercise these rights or have any questions about our privacy practices, please contact us at sedatiskender0708@gmail.com.

Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. By continuing to use our website or make purchases from our store, you agree to the terms of this privacy policy.

Contact Us

If you have any questions or concerns about our privacy practices or the protection of your personal data, please contact us at sedatiskender0700@gmail.com. We are committed to addressing any issues promptly and transparently.

SEDSTORESS is an ecommerce store that specializes in selling unique and stylish products like "WALLEY LAMPS". Our store offers a wide range of products that are not only visually appealing but also functional, providing customers with a perfect blend of aesthetics and practicality.

At SEDSTORESS, we understand the importance of finding products that not only enhance the visual appeal of your space but also serve a practical purpose. That's why we carefully curate our collection to offer you the best of both worlds.

Founded in 2023 in London by Sedat Iskender, SEDSTORESS has quickly become a trusted destination for individuals who appreciate quality and style. With our passion for design and commitment to customer satisfaction, we strive to provide a seamless shopping experience.

Our team of product experts scours the market to bring you the latest trends and innovative designs. We believe that every product we offer should not only meet your expectations but exceed them. That's why we take pride in offering unique and stylish items that are sure to make a statement in any space.

At SEDSTORESS, we value our customers and their trust in our brand. We are dedicated to providing exceptional customer service, ensuring that your shopping experience is smooth and enjoyable. Whether you have a question about a product or need assistance with your order, our friendly and knowledgeable team is here to help.

Thank you for choosing SEDSTORESS. We look forward to serving you and helping you find the perfect products to enhance your space with style and functionality.

At SEDSTORESS, we strive to provide our customers with a seamless and efficient shipping experience. Our shipping policy is designed to ensure that your orders are delivered to you in a timely manner and in perfect condition.

Processing Time:

Once you place an order, our team works diligently to process and pack your items. Please allow 1-2 business days for processing before your order is shipped.

Shipping Methods:

We offer various shipping methods to cater to your needs. Depending on your location and the size of your order, you can choose from standard shipping, express shipping, or expedited shipping. The estimated delivery time and cost will be provided at checkout.

Tracking Your Order:

Once your order is shipped, you will receive a tracking number via email. This allows you to easily track the progress of your package and know exactly when it will arrive at your doorstep.

Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain restrictions and limitations based on your location. Please check our shipping page or contact our customer support team for more information.

International Shipping:

For international orders, please note that customs and import duties may apply. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information on potential fees.

Shipping Insurance:

We understand the importance of protecting your valuable purchases during transit. That's why we offer shipping insurance for an additional fee. This provides you with peace of mind knowing that your items are covered in case of loss, damage, or theft during shipping.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as delays or damages, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive your order in perfect condition.

Return Policy:

Please refer to our Refund Policy for information on returns and exchanges.

At SEDSTORESS, we are committed to providing exceptional customer service and ensuring that your shopping experience is enjoyable from start to finish. If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. We are here to assist you.